Feedback is the lifeblood of app improvement. Here is how to collect it where it matters most, inside your app.
By Martin Lasek · Aug 17, 2023 · 4 min read
Staying connected with your users and understanding their experience is paramount in iOS app development. The best place to hear from them is not an email inbox or an App Store review. It is inside the app itself, at the moment they have something to say. This guide walks through setting that up with WishKit.
User feedback offers valuable insight into your app's usability, performance, and overall user satisfaction. It helps you identify pain points, uncover new feature ideas, and enhance the user experience. When the feedback lives inside the app, the friction to give it drops to almost zero. Users do not have to find your support email or leave the context they are in. That is why in-app boards consistently collect more and better feedback than external channels.
WishKit gives you a native SwiftUI feedback board that drops into your app with a few lines of code. The setup looks like this:
WishKit.FeedbackListView() wherever it fits your app. The full walkthrough with code is in how to add a feedback board to a SwiftUI app.The same board also works for macOS, visionOS, watchOS and tvOS apps, and there is a web embed if your product has a browser-facing side too.
A board on its own is not enough. Encourage users to be specific about their experience, including:
Because every request on the board can be voted on, duplicates collapse into a single ranked list instead of a pile of one-off messages.
Once feedback comes in, prioritize requests based on votes and potential impact. The vote count tells you what your users want most, which turns roadmap planning from guesswork into a data-driven decision. Statuses like planned, in progress, and completed keep the board honest and show users that their input goes somewhere.
Engagement is a two-way street. Respond to feedback promptly using comments, acknowledge input, and share updates when something ships. Users who voted on a request can be notified automatically when it is implemented. This interaction fosters a sense of community and loyalty that a silent suggestion box never will.
Gathering feedback inside your iOS app is a strategic move that empowers you to build a better product. By understanding user needs, prioritizing features by votes, and closing the loop with your audience, you can continuously refine your app and drive its success. You can have a board live in your app in about 100 seconds.
Setup takes less than a minute. Free plan included, no credit card required.
Try WishKit for free