Per-seat plans, AI resolution fees, and how the bill grows with your team. A clear breakdown before you commit.
By Martin Lasek · Aug 12, 2026 · 6 min read
The short answer. Featurebase has a free plan, and paid plans run $29, $59, or $99 per seat per month. On top of the seat price, paid plans charge $0.29 for every conversation their AI support agent resolves on its own. What you actually pay depends on two things: how many teammates need access and how much of the AI support product you use.
A seat is any admin who manages feedback, responds to support tickets, or works inside the platform. Your end users do not count as seats. People who submit feedback, vote, and comment are unlimited on every plan.
That distinction matters because it decides how the bill scales. A solo founder pays for one seat. A team of five where everyone triages feedback pays for five. On the middle tier that difference is $59 versus $295 every month for the same product.
| Plan | Price | Good to know |
|---|---|---|
| Free | $0 | Core feedback board with limits |
| Entry tier | $29 / seat / mo | Feedback plus support inbox basics |
| Middle tier | $59 / seat / mo | The plan most teams end up on |
| Top tier | $99 / seat / mo | Advanced limits and controls |
| AI resolutions | $0.29 each | Charged on all paid plans |
Based on publicly available pricing as of August 2026. Spotted something outdated? Let us know.
Seats multiply everything. Featurebase bundles feedback boards, roadmaps, changelogs, surveys, a help center, and a support inbox into one product. That bundle is genuinely useful, but it also means the people who only occasionally check feedback still need a paid seat to participate.
AI resolutions are metered. The $0.29 fee applies every time the AI agent handles a support conversation without a human. If your product gets meaningful support volume, this line item behaves like a second subscription that scales with your customers instead of your team.
If you want one tool for support and product feedback, and your whole team lives in it, the bundle can replace two or three subscriptions and the math works out. Featurebase is a well-built product and the free plan is a fair way to try it.
If you only need a feedback board, you are paying for a suite you will not use. The feedback features alone do not require a per-seat support platform underneath them.
WishKit focuses on the feedback board and prices it flat. The free plan gets you started and Premium is $15 per month, not per seat. Unlimited end users can submit, vote, and comment, and your feedback can come from your iOS app, your website, and even posts on X. Setup takes about 100 seconds.
Free
$0 / mo
Premium
$15 / mo
Yes. The free plan covers a basic feedback board with limits, and end users are unlimited on every plan.
It is a support conversation that Featurebase's AI agent resolves without human intervention. Each one costs $0.29 on paid plans, billed on top of your seat price.
WishKit is the focused option: a feedback board with voting, comments, statuses, and native SDKs for Apple platforms, at a flat $15 per month. See the full WishKit vs Featurebase comparison.
Setup takes less than a minute. Free plan included, no credit card required.
Try WishKit for free